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Question: |
How and why was Flathers Precision started?
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Answer: |
Jerry Flathers spend about twelve years working in several different job shops performing a wide variety of duties. One thing he noticed was that quality, attention to detail and customer service was of secondary importance. He started to recognize the need and decided that it was time to provide the customers with what they deserved. Today, after eleven years of service, Flathers Precision stands out in front in QUALITY AND CUSTOMER SERVICE. |
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Question: |
What makes the quality at Flathers Precision superior to its competitors?
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Answer: |
Attention to detail. Fully understanding the requirements of each component… even the unstated needs. Flathers does not “just build it to the blueprint” - “We exceed the need.” |
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Question: |
What about superior service?
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Some of our customers have called us “heros.” We like to think of ourselves as “Super Heros” - “Again, exceeding the need.” |
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Question: |
What quality systems are in place at Flathers Precision?
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Answer: |
ISO 9002 is in place and is audited monthly by an independent auditor. |
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Question: |
Where is Santa Ana, California?
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Answer: |
Santa Ana, California, is located approximately forty miles southeast of downtown Los Angeles. Flathers Precision is in close proximity to four major freeways and John Wayne International Airport. |
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Question: |
How long has Flathers Precision been in business?
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Answer: |
Flathers Precision was founded by Jerry Flathers in 1990 and has been in continous operation ever since. |
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Question: |
Where did Flathers Precision get its excellent website?
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Answer: |
The Flathers Precision website is provided and maintained by Job Shop PowerSites, a local website provider specializing in websites for job shops. Its phone number is 800 430-7536. |
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Question: |
Does Flathers Precision guarantee its products?
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Answer: |
Yes. All Flathers Precision products are guaranteed to be in strict compliance with all applicable specifications and contract requirements. |
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Question: |
Is Flathers Precision ISO 9002 and/or AS9100 Compliant?
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Answer: |
Yes. Flathers Precision is compliant with all of the requirements of ISO 9002 and AS9100 and is audited monthly by an independent auditors. |